KeepNails Support & Data Deletion
We are here to help you on your journey. If you are experiencing technical issues, have a billing question, or want to provide feedback on the KeepNails app, please reach out to us.
General Support
For all general inquiries, bug reports, or feature requests, please email us directly at:
Email Address:
sikandarch557@gmail.com*Please include your device model (e.g., Pixel 7, Galaxy S23) and the email address associated with your KeepNails account to help us assist you faster.*
Account and Data Deletion
As part of our commitment to your privacy, you can request the complete deletion of your KeepNails account, including all cloud-backed progress photos, voice logs, and trigger data.
Option 1: Delete via the App (Recommended & Fastest)
- Open the KeepNails app.
- Navigate to Settings.
- Scroll down and tap Account.
- Tap Delete Account and confirm. Your cloud data and photos will be immediately and permanently deleted from our servers.
Option 2: Web Deletion Request
If you no longer have access to the app or your device, you can request manual data deletion by sending an email to our support team:
- Send an email to sikandarch557@gmail.com with the subject line: "Data Deletion Request".
- Email us from the address associated with your KeepNails account, or include that email address in the body of your message.
- We will process your request and permanently delete your account, backups, and media within 7 business days.